Shipping policy

Urban Sleeves ships locally and internationally. All our products are wrapped using eco-friendly packaging solutions.

Local Shipping

Pre-made and stock items below >5kg are shipped Door-to Door FREE OF CHARGE locally. 

For a timeously delivery, please ensure your physical address and area code are correctly added and your email address and contact number for us to provide you with a tracking number. Our online checkout allows you to have your parcel delivered at no charge within South Africa. The checkout also will enable you to save your information for your next order. 

All in-stock orders are wrapped and prepared the day we receive your order. 

When will you get your parcel? 

Standard product parcels below > 5kg 

Johannesburg and Pretoria 24- 36 hours 

Cape Town and Durban 48 - 72 hours 

Outer Areas: 48 - 96 hours 

Public Holidays, Sundays, and Saturdays are not included. 

International Shipping 

Please get in touch with us for International Shipping Rates at team@urbansleeves.com 

Orders for an International destination may attract Customs and Duty charges on arrival in your country. Customs and Duty rates vary from country to country. The relevant Courier/ Shipping Company will charge customs and duty rates to you before delivering your parcel. 

When will you get your parcel? 

Courier/ shipping Companies such as DHL and FedEx deliver to most countries within 7 - 10 days. 

Please contact us for any additional shipping information you require; we are happy to help.